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SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey

Get data-driven insights from a global leader in online surveys.

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Explore core features and advanced tools in one powerful platform.

SurveyMonkey Forms

Build and customize online forms to collect info and payments.

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Integrate with 100+ apps and plug-ins to get more done.

Market Research Solutions

Purpose-built solutions for all of your market research needs.

SurveyMonkey Genius

Create better surveys and spot insights quickly with built-in AI.

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USE CASES
Online Polls
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Templates

Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

Employee Engagement

Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Resources

Resource Center

Best practices for using surveys and survey data

Curiosity at Work Blog

Our blog about surveys, tips for business, and more.

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Tutorials and how to guides for using SurveyMonkey.

Customers

How top brands drive growth with SurveyMonkey.

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Survey templates

Customer effort score survey templates

Customer effort score survey templates

Measure how easy or difficult a particular task was compared to a customer’s expectations with a Customer Effort Score (CES) survey.

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Our templates

Customer effort score survey templates

Website Feedback Survey Template
Website Feedback Survey Template
Used 27,000+ times
Our expert-certified website feedback template will help you learn why visitors do what they do and how you can improve their experience. Learn more about why people visit your site, what they hope to find, their ease of use, ease of learning, and whether you deliver the experience they expect. Our survey template is a springboard for getting to know the needs of your website visitors and gauging the overall effectiveness of your online presence. Get started today.
Customer Feedback Survey (Business To Business) Template
Customer Feedback Survey (Business To Business) Template
Used 23,000+ times
Our business-to-business template is expert-certified to help you get actionable insights. Whether you’re concerned about project management, on-time delivery, or referrals to new B2B customers, measuring client satisfaction is a key to future success.
Customer Comments Survey Template
Customer Comments Survey Template
Used 9,000+ times
Check out our expert-certified Customer Comments survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Online Shopping Attitudes Survey Template
Online Shopping Attitudes Survey Template
Used 1,000+ times
Learn how often shoppers buy things online and if they feel their privacy is secure. Check out our expert-certified online shopping survey template.
Typical Customer Analysis Survey Template
Typical Customer Analysis Survey Template
Identify buyer personas with the Typical Customer Analysis Survey Template powered by SurveyMonkey. Collect data to refine targeting and product offerings.
Retail Customer Feedback Survey Template
Retail Customer Feedback Survey Template
Boost sales with the Retail Customer Feedback Survey Template from SurveyMonkey. Gather customer insights to enhance shopping experiences and store performance.
Airline Passenger Satisfaction Survey Template
Airline Passenger Satisfaction Survey Template
Check out our expert-certified Airline Passenger Satisfaction & Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Customer Experience Survey Template
Customer Experience Survey Template
Use our expert-approved survey template to understand if your product/service is meeting customers’ needs, pinpoint how responsive customers think your team is, and more! You can also edit/add questions to make our customer experience survey your own.