Customer Experience (CX) Template

1.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
2.How well does our services meet your needs?
3.How responsive have we been to your questions or concerns about our services?
4.How long have you been a customer of our company?
5.How likely are you to purchase any of our services again?
6.Do you have any other comments, questions, or concerns?