Customer Support Satisfaction Survey

1.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
2.Overall, how satisfied or dissatisfied are you with our company’s customer support?
3.How easy or difficult was it to get the support you needed?
4.How well did customer support meet your needs?
5.How much time did it take us to resolve your customer support needs?
6.How could we improve the customer support experience?
7.How long have you been a customer of our company?
8.How likely are you to purchase from us in the future?
9.Do you have any other comments, questions, or concerns about our company’s customer support?