Post-Purchase Evaluation Survey
1.
Overall, how would you rate your purchase experience today?
Excellent
Great
Good
Fair
Poor
How much do you agree or disagree with each of the following statements:
2.
The price was fair
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
3.
The information provided helped me make an informed decision
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
4.
I was able to pay using my preferred payment method
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
5.
It was easy to understand the total cost
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
6.
The terms of my purchase were clear
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
7.
What could we do to make the purchase process better?