Guide
2025 Business trends report: How teams, tech, and expectations are shifting
Discover three key pressure points defining 2025: employee burnout, underused AI, and the widening CX gap.
Take a look at today’s business world, and it’s clear that teams are leaner, consumer expectations are higher, and AI is the new reality. To help you navigate, our research spotlights the need-to-know divides between what companies want to achieve and what they’re actually delivering.
In this new report you’ll discover:
- Key findings on the state of the employee experience—from “quiet hiring” to burnout—and tactics to empower your team
- Where companies and business professionals are missing the AI sweet spot
- The CX disconnects your company can’t ignore—and how to actually meet customer needs
2025 Business trends report
How teams, tech, and expectations are shifting
