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SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey

Get data-driven insights from a global leader in online surveys.

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SurveyMonkey Forms

Build and customize online forms to collect info and payments.

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Integrate with 100+ apps and plug-ins to get more done.

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Purpose-built solutions for all of your market research needs.

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Create better surveys and spot insights quickly with built-in AI.

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Templates

Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

Employee Engagement

Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Best practices for using surveys and survey data

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How top brands drive growth with SurveyMonkey.

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Survey templates
Customer advocacy

Testimonial Form Template

Testimonial Form Template

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SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Testimonial Form Template

Testimonials are some of your most valuable marketing assets—social proof that your product or service lives up to your claims. They’re a great way to build your brand’s reputation and credibility. Choose our testimonial form template to streamline the process of gathering these powerful endorsements from your satisfied customers.

Collect feedback on various aspects of your products or services, and get permission to share their reviews publicly. Start with the pre-built form fields and customize using our intuitive, drag-and-drop builder. Then, simply update your brand colors and logo, and publish! And rest assured that all feedback information is stored securely in your SurveyMonkey account.

Explore related templates

Customer Stories Survey Template
Customer Stories Survey Template
Demonstrate your business solution’s credibility with proof points gleaned from customer stories. Gather customer insights with our Customer Stories Survey Template.
Testimonial Form Template
Testimonial Form Template
Get started with our testimonial form template to streamline the process of gathering endorsements from your satisfied customers.
Customer Testimonial Survey Template
Customer Testimonial Survey Template
Use this template to generate testimonials that will help people in your target market see that your products and services are exactly what they need.
Customer Experience Survey Template
Customer Experience Survey Template
Use our expert-approved survey template to understand if your product/service is meeting customers’ needs, pinpoint how responsive customers think your team is, and more! You can also edit/add questions to make our customer experience survey your own.
Retail Customer Feedback Survey Template
Retail Customer Feedback Survey Template
Boost sales with the Retail Customer Feedback Survey Template from SurveyMonkey. Gather customer insights to enhance shopping experiences and store performance.
Showing 5 of 11 templates
View all customer feedback survey templates

Explore which features support this survey template

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Customizable survey experiences

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

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Many ways to send your surveys

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Explore surveys

Survey analysis, no training required

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

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Additional resources to help you launch successful survey projects

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Success Stories

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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Blog

Get tips on how to create better surveys, hear the latest product news, or check out our research.

See Curiosity at Work
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Help Center

Access tutorials on how features work, learn more about billing, and contact Customer Support.

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Customer satisfaction survey templates

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Discover how Aptive uses SurveyMonkey to collect critical Veteran insights to improve federal government services and Veteran experiences.

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Ultimate Customer Satisfaction Guide: 8 Tactics to Improve

What is customer satisfaction? Learn what it is, how to measure customer satisfaction, and 8 strategies for business success with this complete guide.

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